PlatePatrol Privacy Policy

Version 1.1 — Effective date: 24 February 2026

PlatePatrol is a mobile application developed by Exact IOT Ltd ("we", "us", "our"), based in Auckland, New Zealand. The app helps users identify potentially stolen vehicles using Automatic Number Plate Recognition (ANPR) technology.

We are committed to protecting your privacy and handling personal information in accordance with the New Zealand Privacy Act 2020. This policy explains what data the app collects, how it is used, and how it is protected.

1. Information We Collect

Camera Data

The app uses your device camera to capture images of vehicle number plates for real-time recognition. Camera access is used solely for number plate detection and is never used for facial recognition or recording of individuals.

Number Plate Data

Recognised number plates are compared against a publicly available stolen vehicle list published by the New Zealand Police. This comparison happens entirely on your device.

Location Data

When a potential match is detected, the app records your device's GPS coordinates to assist CPNZ in reporting the sighting location to the appropriate authorities.

Device Information

We may collect basic device information (device model, operating system version) for crash reporting and app stability purposes via Sentry, our error monitoring service.

Subscription Information

When you subscribe to PlatePatrol Pro, Google Play processes your payment and manages your subscription. We do not directly collect or store your payment details (credit card number, billing address, etc.). Google Play provides us with your subscription status (active, expired, or cancelled) so the app can enable or disable premium features.

2. How We Use Your Information

3. Data Retention

Data Type Retention
Non-matched number plates Not stored; held in device memory during the session only and discarded automatically
Camera images (no match) Not stored; processed in real-time and discarded immediately
Matched detections (plate, photo, location) Stored on device until the user clears app data or uninstalls the app
Stolen vehicle watchlist Stored on device; updated periodically from the public NZ Police list
Crash reports Retained by Sentry for up to 90 days

4. Data Storage and Security

All number plate data and detection records are stored locally on your device. The app does not upload number plate data, detection images, or location data to any external server or cloud service.

Crash reports sent to Sentry contain only technical diagnostic information (error type, stack trace, device model, OS version) and do not include number plate data, images, or location information.

5. Data Sharing

We do not sell, trade, or share your personal information with any third parties.

6. Third-Party Services

7. Permissions

Permission Purpose
Camera Capture images of vehicle number plates for recognition
Location Record GPS coordinates when a potential stolen vehicle is detected
Internet Download stolen vehicle watchlist updates and send crash reports
Billing Process subscription payments via Google Play

8. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

Since detection data is stored locally on your device, you can delete it at any time by clearing app data or uninstalling the app.

9. Children's Privacy

PlatePatrol is suitable for general audiences. The app does not collect any user account information or personal details about who is using it.

10. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the app after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this privacy policy or wish to exercise your privacy rights, contact us:

Exact IOT Ltd

Auckland, New Zealand

Web: exact-iot.com

Email: PlatePatrol@exact-iot.com